Privacy policy

Last updated: 18 March 2026

PAPAcou operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalised shopping experience (the “Services”). PAPAcou is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit us, use our Services, make a purchase or other transaction through the Services, or otherwise communicate with us.

In the event of a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing and disclosure of your personal information, this Privacy Policy takes precedence.

Please read this Privacy Policy carefully. By accessing and using any of the Services, you acknowledge that you have read and understood it.

Data controller

František Schramm ml.
Karpatské nám. 7770/10A
831 06 Bratislava – Rača
Slovak Republic

Business registration number (IČO): 50 073 486
Tax identification number (DIČ): SK1079058376

Email: papacou26@gmail.com
Phone: +421 944 638 684

Personal information we collect or process

“Personal information” means information that identifies you or can be linked to you.

In particular, we may process:

• Contact details (name, address, email, phone number)
• Payment information (processed through payment providers)
• Order and purchase information
• Customer communications
• Technical information (IP address, cookies, device)

For personalised products, this also includes:

• Texts, names and initials
• Logos, images or engraving materials

Sources of personal information

• Directly from you
• Automatically (cookies, Shopify)
• From third parties (payments, delivery)

How we use your personal information

• Processing orders and payments
• Making personalised products
• Delivering goods
• Communications
• Marketing (only with consent)
• Security and fraud prevention
• Meeting legal obligations

Legal basis for processing

We process your information on the basis of:

• Performance of a contract
• A legal obligation
• A legitimate interest
• Consent

Cookies

We use cookies for website functionality, analytics and marketing. We use optional cookies only with your consent.

How we disclose personal information

We may provide your information to Shopify, payment gateways, carriers and marketing tools.

Relationship with Shopify

The Services are hosted by Shopify, which may process your information to provide and improve services.

More information: https://privacy.shopify.com

Third-party websites

We are not responsible for the content and privacy protection of external websites.

Children’s information

The Services are not intended for children.

Security and retention

We use appropriate security measures.

We retain information for the duration of the contract and subsequently as required by law (e.g. 10 years); information for marketing is retained until consent is withdrawn.

Your rights

You have the right to access, rectification, erasure and portability of your information, to object to processing, and to withdraw consent.

Complaints

You may lodge a complaint with the Office for Personal Data Protection of the Slovak Republic: https://dataprotection.gov.sk

International transfers

Your information may be transferred outside the EU (e.g. Shopify).

Changes to this policy

We may update this policy.

Contact

Email: papacou26@gmail.com
Phone: +421 944 638 684